Shipping policy
Cordture Shipping Policy
Order Processing
Each Cordture piece is handmade and packaged with care. Orders are typically processed within 3–5 business days unless noted otherwise (during new drops, processing times may be slightly longer due to high volume). You’ll receive a confirmation email once your order has shipped.
Shipping Rates & Delivery
Shipping rates are calculated at checkout based on your location and selected shipping method.
We currently ship within the United States (and internationally upon request).
Estimated delivery times:
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U.S. Standard Shipping: 3–7 business days
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U.S. Expedited Shipping: 2–3 business days
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International Shipping: 7–21 business days
Delivery times are estimates and may vary due to postal delays or customs processing.
Order Tracking
Once your order ships, you’ll receive a tracking number via email. Please allow 24–48 hours for tracking to update.
Lost, Delayed, or Damaged Packages
Cordture is not responsible for packages that are lost, delayed, or damaged in transit. If your order arrives damaged, please contact us within 7 days of delivery at nikkistinson@mac.com with your order number and photos so we can help resolve it.
Local Pickup or Custom Orders
If you’re local to the Dallas area or need a custom delivery arrangement, please contact us before purchasing to coordinate special shipping or pickup options.
Preorders & Drops
For limited-edition drops or preorder items, shipping times will be listed on the product page. Your order will ship once all items in your order are ready.
Shipping Address
Please double-check your shipping address at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.